Payments:
For the services contracted, some advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid either before your departure from your country or upon arrival in INDIA - but definitely before the commencement of the services. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services.

Apart from the above, in some cases, like special train journeys, hotel or resort bookings during the peak season (Xmas, New Year), full payment is required to be sent in advance.

Mode of Payment:
Overseas payments can be made using any of the following methods:-

1) By direct credit transfer to our bank in UK :-

ICICI Bank UK Ltd
25/31 Cheetham Hill Road
Manchester
M4 4FY

Account Name: CP Properties & Promotions Ltd
Account No: 75787122
Sort Code: 30-01-27

2) By Bankers Draft or cheque made payable to "CP Properties & Promotions Ltd" and sent to:

CP Properties & Promotions Ltd
The Old Brewery
1-3 Ashton Road
Ashton Gate
Bristol
BS3 2EA

Upon arrival in India, the final payment, the amount to be agreed in advance, can be made by cash or depositing cash into our ICICI Indian bank account.

Note:
1) All payments should be free and clear of any withholding tax and deduction.
2) Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.

Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE:

In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

60 days & prior to arrival - 10% of the tour/service cost
59 days to 30 days prior to arrival - 20%of the tour/service cost
29 days to 15 days prior to arrival - 25% of the tour/service cost
14 days to 08 days prior to arrival - 50% of the tour/service cost
07 days & less, prior to arrival or no show - NO REFUND

Please Note - Irrespective of the above mentioned cancellations slabs, in case of cancellation of tour services after the booking is made with us - a minimum 10% service charges would be applicable.

In case of special train journey (like Palace on Wheels, Deccan Odyssey, Royal Orient etc.) and high peak season bookings (from 20th December to 15th January) a separate cancellation policy is applicable (which would be advised as and when required).

In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronise. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

Refund:
In regard to refund of unused / unutilised services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to bank account, the bank charges would be debited from the refund amount.

Our liabilities & limitations:
Please note that after the finalisation of the tour / service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.

Wonder India Holidays act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to Terms & Conditions under which they provide these services.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well being.

Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and airlines retain the right to modify the rates without notice. In case of such changes we can change the rates quoted before the modification, according to the modifications by hotels or airlines. All hotel bookings are based on usual check in and check out time of the hotels, unless indicated in the itinerary.

We shall not be responsible for any delays & alterations in the programme or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting directly or indirectly from any act of GOD, unforeseen dangers , fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.

We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client's risk.

We encourage you to have a fully comprehensive Travel and Sickness insurance including air assistance back home from your country of origin.

Arrival and Departure Policy at Hotels:

Check-in - 1200 - 1500 hours
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-out - 1000 - 1200 hours
Later checkouts are available on request and subject to availability / payment.

23/10/2008